Artificial Intelligence, AI for short, is THE business buzzword. And that will likely continue throughout 2026. AI is already embedded in watches, cars, phones, e-commerce, and even refrigerators. As technology advances, it is likely that all aspects of daily life will be affected.
Recently, the AABCP conducted a brief survey of its 4,100 members, students, and stakeholders to gauge their thoughts. We were interested in whether anyone had considered using the various technologies to help streamline their post-mastectomy businesses.
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Here is what we found.
Artificial Intelligence & Mastectomy Businesses
Based on approximately 536 survey responses from post-mastectomy businesses, the findings paint an encouraging picture of an industry that is aware of artificial intelligence and beginning to explore how it might fit into daily operations.
Most respondents (90%) operate independent mastectomy boutiques offering post-surgical bras, external breast prostheses, and apparel. This underscores the profession’s continuing focus on highly specialized, patient-centered care.
A smaller segment also offers broader support services or specialty retail, but these remain complementary rather than primary business functions.
Do Mastectomy Boutiques Use AI in Everyday Work?
Familiarity with Artificial Intelligence varies widely. Some businesses are already experimenting with apps and tools, typically in low-pressure, behind-the-scenes ways.
Current options include:
- Documentation
- Patient surveys
- Appointment reminders
- Reports
- Scheduling support
- Marketing
- Basic administrative tasks
Many others are not yet using the technology, often because they are still figuring out how it might apply meaningfully to their mastectomy fitting duties.
When asked, most respondents currently use common tools such as Alexa, Siri, Grammarly, ChatGPT, and browser integrations such as MS CoPilot or Gemini that offer content summaries or e-commerce suggestions.
The challenges cited by mastectomy practitioners and business owners are practical and understandable.
Common Concerns in Small Boutiques
Common concerns suggest thoughtful decision-making rather than resistance to innovation and include:
- Limited ability to implement (10%)
- Not sure where to use the technology (54%)
- Concern over training to learn new technology (60%)
- Uncertainty about costs vs. value (50%)
- Caution around privacy rules (95%)
- Lack of clarity and compliance in a healthcare-adjacent field (25%)
Surprising Results
What stands out most from the survey is the level of curiosity and openness.
A large portion of respondents (75%) expressed interest in learning more about how the technology could support their businesses, even if adoption is not immediate. Only a small minority (5%) reported no interest in generative intelligence.
Overall, the data reflect an industry that is careful, compassionate, and increasingly curious, gradually embracing the future as tools become more accessible, understandable, affordable, and clearly aligned with the unique needs of post-mastectomy care.