Novitas Solutions & Palmetto GBA

Starting November 7, 2022, the Medicare enrollment application process for DMEPOS suppliers, including mastectomy suppliers, will be transitioned from the NSC to two regional contracts held by Novitas Solutions, Inc. (NPEAST) and Palmetto GBA (NPWEST):



Palmetto GBA (NPWEST): Alaska, Arizona, Arkansas, California, Colorado, Hawaii, Idaho, Iowa, Kansas, Louisiana, Minnesota, Missouri, Montana, Nebraska, Nevada, New Mexico, North Dakota, Oklahoma, Oregon, South Dakota, Texas, Utah, Washington, Wyoming, American Samoa, Guam, Northern Mariana Islands.


Novitas Solutions (NPEAST): Alabama, Connecticut, Delaware, Florida, Georgia, Illinois, Indiana, Kentucky, Maine, Maryland, Massachusetts, Michigan, Mississippi, New Hampshire, New Jersey, New York, North Carolina, Ohio, Pennsylvania, Rhode Island, South Carolina, Tennessee, Vermont, Virginia, West Virginia, Wisconsin, District of Columbia, Puerto Rico, US Virgin Islands


What’s Not Changing for DMEPOS Suppliers?

According to the NPE West website, little will charge from the DMEPOS suppliers point of view.

  • The contact information for NPE West/NPE East DMEPOS suppliers will not change from the current NSC information. Suppliers will continue to call the same customer service number (866-238-9652) and use the existing mailing addresses that exist today.
  • All web tools, FAQs, articles, and other information on the current NSC website will be adjusted to reflect the new logo and information, but will operationally remain the same.
  • Enrollment for DMEPOS Suppliers including the processes and procedures will continue as currently performed. No change to the enrollment process will occur due to the transition.